Front Desk Admin

About us

At Samra Orthodontics, we believe that every smile tells a story. We are committed to providing exceptional orthodontic care in a welcoming and supportive environment. Our team is passionate about creating positive experiences for our patients — and we are looking for a friendly, organized, and bilingual Front Desk Admin to join us.

This role is starting at $22 per hour. Hours are Monday to Friday, 7:00am to 5:30pm.

Position summary

The Front Desk Admin serves as the first point of contact for our patients and visitors, setting the tone for their overall experience. This role is critical in managing front desk operations, coordinating appointments, handling communications, and supporting the daily flow of the office. Spanish fluency is required to effectively serve our diverse patient community.

Key Responsibilities
Greet patients warmly and professionally upon arrival
Schedule, confirm, and manage patient appointments using office scheduling software
Answer incoming phone calls and respond to inquiries in both English and Spanish
Assist patients with completing necessary forms and documentation
Verify and update patient information, including insurance details
Collect payments, issue receipts, and maintain accurate financial records
Maintain a clean, organized, and welcoming front desk and reception area
Collaborate with clinical and administrative staff to ensure a smooth patient flow
Assist with other administrative duties as needed

Skills, Knowledge and Experience
Essential

High school diploma or equivalent
Fluent in Spanish and English (both written and verbal)
Friendly, organized, and professional

Desirable

Prior experience in a dental or orthodontic office

Benefits
Starting at $22 per hour
Monday–Friday schedule (7:00am–5:30pm)