DENTAL OFFICE ASSISTANT - Ellenville Family Health Center

Kick-start a smile-making career as a Dental Office Assistant at the Institute for Family Health—where teamwork, purpose, and top-tier 1199 union benefits come together. In this hands-on role, you’ll be an essential partner in patient care, supporting dentists during clinical procedures and helping create a smooth, welcoming experience for every patient. From preparing exam rooms and instruments to keeping charts accurate and up to date, your organization and attention to detail will keep the practice running at its best. As an 1199 union position, you’ll enjoy outstanding benefits including comprehensive health coverage, pension and retirement plans, generous paid time off, job security, and career advancement opportunities—making this more than a job, it’s a stable and rewarding path in healthcare.

Performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data and integrity of billing including charge documents. Provides excellent customer service to patients accessing dental health services.

Checks in patients and notifies providers that patient is present.
Maintains dental laboratory, process instruments, and monitor lab cases (check-in of lab cases, pouring impressions where indicated, storing cases, sending out lab cases, completing lab log sheets, etc.)
Follows weekly and monthly maintenance procedures for all sterilization and radiograph developing equipment.
Follows OSHA standards of infection control under CDC guidelines endorsed by department, organization, and overseen by Infection Control Officer.
Records patient appointment data daily i.e. no shows, cancellations, emergencies, payment source Medicaid self-pay, etc.
Takes and process radiographs as directed by the dentist/ hygienist.
Place treatment plans, periodontal charts, informed consent forms, referral forms, and contracts for complex treatment into the dental subdivision of the comprehensive medical records.

Qualifications:

High School Diploma or GED required.
Minimum of one (1) year experience as a Dental Assistant in a clinical setting preferred, family practice setting a plus.
Demonstrated basic computer skills.
Demonstrated communication, organizational, and interpersonal skills.
Demonstrated competence in 4-handed dentistry.
Demonstrated ability to work independently.
Dental Assistant Certification required.

Equal Employment Opportunity/Affirmative Action:

The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, it does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.

Please visit www.Institute.org for more information.

In-person patient registration • Computer operation • Customer communication • Dental office • Informed consent • OSHA • Preparing dental treatment areas • Laboratory equipment maintenance • Medical procedure assistance • Customer service • Dental receptionist • Computer literacy • Patient demographics • Assisting with diagnostic tests and procedures • Greeting dental patients • Clinic experience • Assisting medical staff • Health insurance • Medical scheduling • High school diploma or GED • Preparing medical treatment area • Disinfection procedures • Paid time off • Specimen log management • Financial record maintenance • Patient care • Dental impressions • Data entry • Patient billing • Dental equipment • Four handed dentistry • Equipment maintenance • Healthcare infection prevention and control compliance expertise • Operating medical imaging equipment • Union benefits • Data collection • Patient data collection • Centers for Disease Control and Prevention (CDC) • Managing patient records • Clinical consent forms • Opportunities for advancement • Communication skills • Certified Dental Assistant • Entry level • Surgical instrument sterilization and handling • Office record organization