Office Manager Dental Front Office

About the Role
Join our thriving, patient-centered private dental practice in Westlake, Ohio. We pride ourselves on delivering exceptional dental care in a warm, welcoming, and modern environment. We are looking for a reliable, professional, and motivated leader to manage our front desk operations, coordinate patient care, and serve as the main point of contact for our wonderful patients.

If you enjoy leading operations and take pride in delivering top-tier patient care coordination, we would love to meet you. Please submit your resume and a brief cover letter directly to Dr. Bob at [sign in to DentalPost to see current contact info] explaining why you are the perfect fit for our Westlake leadership team.

What You'll Do
• Oversee front desk operations to ensure an optimized daily workflow and an exceptional patient experience
• Coordinate patient care by managing schedules, handling patient inquiries, and routing phone calls efficiently
• Manage treatment presentation and work directly with patients to coordinate financial arrangements and payment plans
• Verify insurance benefits and accurately input complex coverage details into our practice management software
• Handle collections, billing, and patient accounts, processing copays and managing daily financial records
• Maintain digital patient charts while strictly adhering to HIPAA privacy regulations and ensuring data compliance
• Collaborate closely with the clinical team to streamline scheduling and ensure smooth day-to-day coordination between the front and back office

What You'll Bring
Required: • Prior experience in a dental office management, patient care coordination, or advanced front desk role
• Familiarity with SoftDent or experience with other dental practice management software (such as Dentrix, Eaglesoft, or Open Dental)
• Exceptional verbal and written communication skills with strong leadership and problem-solving abilities
• High organizational ability, strong attention to detail, and a dependable, self-motivated work ethic
Preferred: