Scheduling Coordinator/ Receptionist

Now Hiring: Dental Scheduling Coordinator / Front Office Receptionist

Full-Time | Monday–Friday | Friday Half Day

We are looking for a friendly, organized, and motivated Dental Scheduling Coordinator to join our front office team!

Our ideal candidate is someone who enjoys interacting with patients, has excellent communication skills, pays attention to detail, and takes pride in helping a dental practice run efficiently. You will work alongside two other front office team members in a collaborative, fast-paced environment where teamwork and outstanding patient service are essential.

Responsibilities Include:

• Greeting patients and providing a warm, welcoming first impression.
• Managing daily schedules and coordinating appointments for multiple providers.
• Scheduling hygiene, restorative, and specialty treatment appointments.
• Presenting treatment plans and helping patients understand their recommended dental care.
• Following up on outstanding treatment plans and helping patients move forward with needed treatment.
• Coordinating patient appointments to maximize provider productivity and minimize scheduling gaps.
• Confirming appointments and managing cancellations and rescheduling.
• Collecting patient payments, copayments, and outstanding balances.
• Reviewing patient accounts and assisting with financial arrangements.
• Verifying dental insurance benefits and helping patients understand their coverage.
• Answering incoming phone calls, responding to patient inquiries, and managing front office communications.
• Maintaining accurate patient records and updating information in Dentrix.
• Working closely with doctors, clinical staff, and fellow front office team members to ensure an exceptional patient experience.
• Assisting with daily front office operations and keeping the schedule running smoothly.

Qualifications:

• Previous dental office experience preferred.
• Familiarity with Dentrix dental software is a plus.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Professional, friendly, and confident phone etiquette.
• Comfortable discussing treatment plans and financial arrangements with patients.
• Reliable, punctual, and dependable.
• Ability to work independently while contributing positively to a team environment.
• A positive attitude and willingness to learn.

Schedule:

• Full-time, Monday through Friday.
• Fridays are a half day.
• No weekends!

What We Are Looking For:

We want someone who understands that the front office is the heartbeat of a dental practice. The right person is proactive, takes initiative, enjoys helping patients, and understands the importance of keeping schedules full, treatment moving forward, and collections on track.

If you are personable, detail-oriented, dependable, and enjoy being part of a great dental team, we would love to hear from you!

Please submit your resume and tell us a little about your dental office experience.