Dental Front Office

About the Role
Ortega Dental is an independently owned, family-style dental practice in Jacksonville, where most of our team has been caring for patients together for more than five years. We're looking for an Office Manager / Patient Coordinator who will be the welcoming voice of our practice and a true partner to the doctor. The heart of the role is handling new patient phone calls, booking appointments, coordinating treatment, and helping patients comfortably arrange the financial side of their care. You'll also help manage the team's daily flow and work side by side with Dr. Flores to build and perfect the processes that keep the office running beautifully. Our patients expect white-glove service, so you must be warm, polished, and genuinely exceptional with people. If you believe in total teamwork, comprehensive dental care, and world-class finished results, you'll fit right in here.

What You'll Do
• Patient Treatment Coordination
• Team Management
• Daily Flow
• Office Policies
• Long Term Strategic Planning with Doctor
• New Patients

What You'll Bring
Required: • 5 years of experience in dental
• Previous Experience in Patient Coordination
• Family/Team focused mentality
• Strong leadership qualities
Preferred: • Prior Office Manager Experience
• Strong background in dental insurance