Office Manager Dental Front Office

About the Role
Pinnacle Endodontics is seeking an experienced, organized, personable, and motivated Office Manager to oversee the daily operations of our specialty endodontic practice. We are looking for a professional leader who understands dental office operations, delivers exceptional patient service, supports a positive team environment, and maintains efficient and profitable office operations. The ideal candidate is proactive, detail-oriented, accountable, and capable of balancing patient care with business management.

What You'll Do
• Oversee and coordinate all daily front-office operations
• Ensure the office opens on time and is properly prepared for the day's schedule
• Monitor patient flow and ensure appointments run efficiently
• Coordinate doctor, assistant, and administrative schedules
• Financial & Insurance Management (Active in dental insurance details)
• Oversee daily collections, copayments, and patient balances
• Monitor insurance verification and benefit coordination
• Review outstanding accounts receivable and aging reports
• Monitor collections and outstanding patient balances
• Ensure financial policies and payment arrangements are consistently followed
• Reconcile daily financial transactions and deposits
• Active with incoming calls, appointment scheduling, confirmations, and patient follow-up
• Handle patient concerns and service recovery professionally
• Coordinate emergency appointments and referring dentist communications
• Maintain positive relationships with referring dental offices