Dental Front Office

Treatment Plan Coordinator / Receptionist

We are seeking a bilingual Spanish & English dedicated and detail-oriented Dental Treatment Plan Coordinator/Receptionist to join our dynamic dental team. This vital role combines administrative excellence with patient-centered service, ensuring seamless communication between patients, clinical staff, and insurance providers. The ideal candidate will possess strong organizational skills, comprehensive knowledge of dental and medical terminology, and experience with various Electronic Health Record (EHR) systems. This position offers an excellent opportunity to contribute to a professional healthcare environment while providing exceptional support to our patients and team members.

Extensive experience with dental office management software Dentrix. Strong knowledge of dental terminology, medical coding (CPT, ICD-9/10), and insurance verification processes including Medicare guidelines. Proficiency in Microsoft Office Suite (Word, Excel) along with excellent typing skills for accurate documentation review and data entry. Exceptional customer service skills combined with professional phone etiquette to foster positive patient interactions. Ability to navigate multi-line phone systems efficiently while managing appointment scheduling and patient inquiries. Bilingual abilities are a plus to serve diverse patient populations effectively. Demonstrated experience in medical billing, coding, documentation review, and health information management within a clinical setting. Strong organizational skills with attention to detail in handling medical records, insurance claims, and care plans. Join our team to play a crucial role in delivering outstanding patient care through efficient administrative support and comprehensive treatment coordination!

Benefits: 401(k) Paid time off Education: High school or equivalent (Preferred)

Experience: Treatment Plan: 2 years (Required) Dental Front Desk : 2 years (Required)

Language: English and Spanish is a must. English (Required) Spanish (Required) Work Location: In person