Pediatric Dental Front Office

Position Summary

The ideal candidate is friendly, professional, detail-oriented, and thrives in a high-volume environment. This individual will be responsible for delivering outstanding customer service, communicating treatment plans and financial information with parents, and supporting the daily administrative functions of the practice.

Responsibilities Greet patients and families with a warm, welcoming attitude. Schedule and confirm appointments. Verify dental insurance benefits and eligibility. Discuss treatment plans, financial arrangements, and insurance coverage with parents. Submit and follow up on dental insurance claims. Post insurance and patient payments accurately. Manage patient accounts and maintain accurate records. Answer incoming phone calls and respond to patient inquiries. Assist with patient check-in and check-out procedures. Work collaboratively with doctors, clinical staff, and fellow team members to ensure smooth office operations.

Qualifications: Minimum 2 years of dental front office experience preferred. Pediatric dental experience is a plus, not required. Strong knowledge of dental insurance verification and claim processing. Experience with treatment presentation and financial discussions. Excellent communication and customer service skills. Ability to multitask and remain organized in a fast-paced environment. Strong attention to detail and problem-solving skills. Positive attitude and team-player mentality. Proficiency with dental practice management software.

What We're Looking For: A compassionate professional who enjoys working with children and families. Someone who can confidently communicate with parents regarding treatment and financial responsibilities. A dependable team member who is willing to jump in where needed and contribute to a positive office culture. An individual who can handle a busy schedule while maintaining exceptional customer service.

Benefits: Competitive pay based on experience Paid holidays and PTO Supportive team environment Opportunity for professional growth

Office Schedule: Monday-Thursday 7:45AM - 4:00PM Alternate Friday 7:45AM - 1:00PM

Must be available for a one-day work interview day in office.

Bilingual fluency is a big plus.

If you are passionate about helping children, providing excellent customer service, and being part of a fun, energetic pediatric dental team, we would love to hear from you!

Please send your resume by email to [sign in to DentalPost to see current contact info]