Dental Front Office

Front Office Receptionist

Dentistry @ University Pointe – West Chester, OH

Dentistry @ University Pointe is seeking a friendly, organized, and dependable Front Office Receptionist to join our team. The front office is the first and last impression of our practice, and we are looking for someone who is passionate about delivering exceptional customer service while helping our office run smoothly and efficiently.

Position Overview The Front Office Receptionist plays a key role in creating a positive patient experience. This position is responsible for scheduling appointments, managing patient communications, verifying insurance benefits, collecting payments, and supporting the practice's daily administrative functions.

Responsibilities

Greet patients and create a welcoming environment
Answer incoming phone calls and respond to patient inquiries
Schedule and confirm appointments
Verify insurance eligibility and benefits
Explain treatment estimates and financial arrangements
Collect patient payments and maintain accurate records
Update patient information and maintain electronic records
Coordinate communication between patients and the clinical team
Assist with recall and reactivation efforts
Manage daily administrative tasks and office correspondence
Support team members to ensure an efficient patient flow

Qualifications

Previous dental experience preferred but not required
Excellent customer service and communication skills
Strong organizational and multitasking abilities
Ability to learn dental software and office systems
Professional appearance and positive attitude
Dependable, detail-oriented, and team-focused
Experience with insurance verification and treatment planning is a plus

What We Offer

Competitive compensation based on experience
Supportive and collaborative team environment
Opportunities for professional growth and development
Modern, patient-centered practice
Paid time off and additional benefits based on employment status

Who We're Looking For The ideal candidate is someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in creating exceptional patient experiences. We value team members who are proactive, willing to learn, and committed to supporting both patients and coworkers.

If you are looking for a career with a team that values professionalism, positivity, and excellent patient care, we would love to hear from you.

Please submit your resume along with a brief introduction explaining why you would be a great fit for our team. Please reach out by email only.