Periodontal Dental Front Office

Front Desk Administrator/Patient Care Coordinator Full Arch Implants & Periodontics Specialty Practice

We are a fast-paced, high demand, surgical specialty office focused on full arch implants and periodontics. Our mission is to provide the highest level of specialty dentistry to every patient while creating a practice environment where our team takes pride and feels valued. We are looking for a professional, energetic, and patient-focused Front Desk Coordinator to be the first point of contact for our patients.

Key Responsibilities:

• Warmly welcome and check in patients, creating a positive first impression.
• Manage phone calls, emails, and appointment scheduling from patients and referring offices with efficiency and professionalism.
• Coordinate patient flow to ensure smooth daily operations.
• Collect and verify patient information, insurance details, and necessary forms.
• Support treatment coordinators with scheduling consultations and follow-ups.
• Assist with financial arrangements, payment collection, and insurance pre-authorizations.
• Maintain a clean, organized, and welcoming reception area.
• Daily use of CRM software to follow up with generated leads, schedule appointments, and ensure no patient opportunities are missed.
• Participate in continued training with phone scripting to enhance communication and patient engagement.
• Contribute to our culture of mutual respect, teamwork, and collaboration.

What We’re Looking For:

• Outgoing personality that enjoys forming meaningful relationships with patients.
• Previous dental or medical front office experience preferred, but not required.
• Strong organizational skills with attention to detail.
• Excellent communication and customer service skills.
• Comfortable using scheduling software (Open Dental experience a plus).
• Professional appearance, positive attitude, and ability to multitask in a busy office.

Compensation & Benefits:

• Competitive pay based on experience.
• Ongoing training and career development for management.
• Supportive, growth-oriented team environment.
• Dental insurance
• Health insurance
• Paid time off

If you are motivated, friendly, and want to be part of a specialty team that changes lives every day, we’d love to hear from you!