Orthodontic Accounts Receivable Specialist - Rock Dental Brands

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Would you like to work in a fun and energetic environment where you will be challenged, rewarded, and inspired? At Rock Dental, we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible.

Job Summary

The position of the Insurance Coordinator is to ensure insurance dental claims are paid in an accurate and timely manner. Below are just a few of the daily tasks and responsibilities this role requires.

The work requires that sensitive timelines be met so some flexibility in these responsibilities will be needed at times.

Just a few of the Responsibilities

Working with payers to resolve claim issues

Actively reviewing claims rejection reports and correcting any issues

Actively work any insurance denials or no pays

Researching outstanding claims & >30 days in a timely manner

Submitting refunds requests for any payments made in error

Submitting corrective claims for any incorrect procedures rendered

Comprehensive knowledge of insurance plans, member eligibility and dental billing

You Must Have

Some familiarity using Google suite.

Strong problem solving and research skills

Excellent communication skills

High School Diploma or GED

Prefer some Orthodontic insurance experience

Nice to Have

Understanding of CDT Codes and 837 terminologies

What we Offer

Career Growth Opportunities

State of the Art office facilities

Flexible Health Insurance options

Complimentary Orthodontics Treatments

Generous Paid Time Off and Holiday pay

Industry leading 401k plan with matching company contributions

Google Workspace • Dental office • Accounts receivable management • Health insurance policy knowledge • Paid holidays • Dental insurance • Full-time • Medical claim appeals • Research • Health insurance • High school diploma or GED • Dental terminology • Paid time off • Medical billing and coding communication with insurance companies • Medical claims submission • Insurance provider collaboration • 401(k) matching • Opportunities for advancement • Communication skills • Medical claim status updates • Entry level