Treatment Coordinator Dental Front Office

About the Role
In this role, you will play a vital part in supporting our patients by reviewing recommended treatments, discussing financial options, and ensuring a clear and positive patient experience from consultation through completion of care. Our practice is fast-paced and team-oriented, so we’re looking for someone who thrives in a collaborative environment, communicates well, and is ready to contribute.

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What You'll Do
• Present proposed treatment plans to patients and explain procedures, timelines, and financial obligations
• Coordinate scheduling of treatment appointments based on provider availability and patient needs
• Obtain necessary pre-authorizations and ensure accurate insurance benefit breakdowns
• Review payment options, process financial arrangements, and collect payments as needed
• Follow up with patients regarding pending treatment and ensure timely case acceptance
• Maintain accurate documentation of treatment plans and communication
• Serve as a liaison between the provider and patient to facilitate understanding and trust
• Educate patients on the importance and value of proposed treatments
• Maintain compliance with HIPAA and other privacy regulations

What You'll Bring
Required: • High school diploma or equivalent
• 1+ years of experience in a Dental Administrative role
• Familiarity with dental treatment planning and insurance coordination
• Excellent communication and presentation skills
• Compassionate, patient-focused demeanor
• Strong organizational and time-management abilities
• Experience with dental practice management software
• Ability to explain complex information in a clear and supportive way
• Understanding of dental procedures, codes, and insurance plans
• Knowledge of HIPAA and regulatory requirements 
Preferred: