Dental Front Office

About the Role
Cornerstone Dental Group is looking for an experienced Dental Front Office team member to join our growing practice in Rockwall! We are a locally owned, family-focused dental practice committed to providing excellent care in a comfortable, welcoming environment. We are looking for someone who is experienced, dependable, organized, and proactive—and who genuinely enjoys taking care of patients and being part of a team.

What You'll Do
• Welcome patients and create a warm, professional first impression
• Answer phones, texts, and patient inquiries
• Schedule appointments and maintain an efficient, productive schedule
• Confirm appointments and proactively help reduce cancellations and no-shows
• Verify dental insurance benefits and eligibility
• Understand and explain basic insurance coverage and patient financial responsibility
• Present treatment plans and discuss payment options with patients
• Collect payments and maintain accurate patient accounts
• Follow up with unscheduled treatment and overdue patients
• Maintain accurate patient records and front-office documentation
• Communicate effectively with the clinical team