Dental Office Manager

Dental Office Manager / Director of Operations

A busy dental practice serving Medicaid patients and focusing on extractions, dental implants, and dentures is seeking an experienced Dental Office Manager / Director of Operations.

We’re looking for a hands-on leader who understands both the front desk and clinical workflow, knows dental billing, and can keep daily operations running smoothly.

Responsibilities

• Oversee daily practice operations, patient flow, scheduling, and staff coordination.
• Manage dental insurance billing, including claim submission, payment posting, denials, and follow-up on outstanding claims.
• Monitor patient balances, collections, and accounts receivable.
• Train, support, and hold team members accountable.
• Support front desk responsibilities, including patient communication, insurance verification, and treatment coordination.
• Coordinate with dental assistants and providers to keep appointments organized and on schedule.
• Manage supplies, vendor communication, and office procedures.
• Resolve patient concerns professionally and work with the practice owner to improve office performance.

Qualifications

• Prior dental office management or dental operations leadership experience is required.
• Strong dental insurance billing experience is required; Medicaid billing experience is highly valued.
• Experience with dental front desk responsibilities and a working knowledge of dental assisting and clinical workflow.
• Previous hands-on dental assisting experience is a strong plus.
• Familiarity with dental practice management software and financial reports.
• Strong leadership, organization, communication, and problem-solving skills.
• Ability to take ownership, follow through, and step in where needed.
• Bilingual skills are a plus.

This is an opportunity for someone who knows how a dental office works and is ready to take an active role in leading the team and supporting the practice’s growth.

Apply through Indeed with your résumé. Please highlight your management, billing, front desk, and dental assisting experience.

Pay: $28.00 - $40.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Bilingual • Office supply management • Chairside assisting • Financial operations • Communication with suppliers • Dental office • Patient question and concern management • Accounts receivable management • Medical insurance coverage verification • Team leadership • Dental receptionist • Financial reporting • Operations coordination • Overseeing healthcare denial management • In-person customer service • Practice management software • Dental insurance • Patient management software • Patient complaint handling • Mid-level • Medical scheduling • Team development • Team training • Vendor relationship management • Office supply ordering • Vendor communication • Payment posting in medical billing systems • Contract • Leading team collaboration initiatives • Patient care leadership • Medical claims submission • Filing patient billing claims • Medicaid • Clinical team leadership • Indeed • In-person • Care coordination • Leadership • Medical debt collection accounts • Communication skills • Medical claim status updates • Collections account management • Patient collections management