Dental Office Manager

Job Summary

Red Rocks Oral & Facial Surgery is seeking an experienced and driven Office Manager to partner with Dr. Jared Mack in leading our growing oral surgery practice. This role is responsible for overseeing daily operations, supporting team development, maintaining an exceptional patient experience, and ensuring the financial health of the practice through strong insurance, billing, and collections management.

The ideal candidate is a proven leader who values accountability, can effectively manage a team, and has a strong background in dental or medical office management.

Responsibilities

• Lead and support all front and back office team members to ensure a productive, positive workplace culture
• Partner with Dr. Mack to support the growth and success of the practice
• Oversee scheduling, patient flow, and daily office operations
• Manage insurance verification, billing, claims processing, collections, and revenue cycle performance
• Recruit, train, coach, and evaluate team members
• Monitor key performance metrics and identify opportunities for operational improvement
• Ensure compliance with HIPAA and practice policies
• Address patient concerns and help maintain a high standard of customer service
• Implement systems and processes that improve efficiency and support continued growth

Qualifications

• 2+ years of medical or dental office management experience required
• Dental/Medical management experience strongly preferred
• Demonstrated leadership experience with responsibility for managing office staff and operations
• Strong knowledge of insurance billing, claims management, and collections
• Experience with Open Dental or similar dental practice management software
• Strong organizational, communication, and problem-solving skills
• Proven ability to lead teams, hold employees accountable, and drive performance

Benefits

• Competitive compensation
• Paid Time Off (PTO)
• Medical, Vision, and Dental Insurance
• Up to $750/month employer contribution toward insurance premiums
• 401(k) with company match
• Opportunity to grow with a thriving and expanding oral surgery practice

Join a team committed to outstanding patient care, operational excellence, and continued growth. If you're an experienced healthcare leader looking to make a meaningful impact, we'd love to hear from you.

Pay: $25.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Family leave
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Streamlining administrative processes as a healthcare practice manager • Financial operations • Customer communication • Dental office • Patient question and concern management • Surgery • Health savings account • Achieving HIPAA compliance • Medical insurance coverage verification • Team leadership • Coaching • Corporate training • Dental insurance • HIPAA • Patient management software • Full-time • Patient complaint handling • Mid-level • Health insurance • Medical scheduling • Dental insurance • 401(k) • Team development • Patient experience leadership • Key Performance Indicators • Professional development support • Tuition reimbursement • Paid time off • Family leave • Recruiting • Parental leave • Leading team collaboration initiatives • Healthcare financial management • Employee assistance program • Medical claims submission • Filing patient billing claims • Vision insurance • Operational excellence initiatives • 401(k) matching • Process improvement planning • Business operations • Leadership • 2 years • Medical debt collection accounts • Customer service problem-solving • Communication skills • Flexible schedule • Managing care facility teams • Open Dental • Life insurance • Retirement plan • Patient collections management • Team building