Dental Assistant

Overview

Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless clinic operations. This position offers an exciting opportunity to combine clinical support with front desk responsibilities, ensuring a positive experience for every patient. You will be the friendly face and efficient coordinator that keeps our dental practice running smoothly, all while maintaining strict confidentiality and compliance with healthcare regulations. Your proactive approach and excellent communication skills will help foster a welcoming environment and support the overall success of our clinic.

Responsibilities

• Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks
• Assist dentists during procedures by preparing instruments, taking x-rays, and ensuring patient comfort
• Maintain accurate and detailed medical records, including documentation review of treatment plans and care notes in compliance with HIPAA policies
• Handle medical billing and coding tasks, including CPT coding, ICD-9/10 coding, and insurance claim submissions through platforms like Athenahealth or other health information management systems
• Manage phone communication with patients, insurance companies, and vendors while demonstrating professional phone etiquette and excellent customer service skills
• Support administrative functions such as filing, data entry (including 10 key typing), and managing electronic health records (EHR) to ensure organized documentation review and retrieval
• Facilitate communication between clinical staff and patients regarding treatment plans, insurance coverage, and appointment scheduling

Requirements

• Proven clinic experience as a Dental Assistant or Medical Receptionist with strong knowledge of dental clinic workflows and medical terminology
• Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth; experience with electronic health records management is highly preferred
• Excellent computer skills including Microsoft Office applications for documentation support and office management tasks
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Strong understanding of health insurance processes including Medicare, Medicaid, HIPAA compliance, and health information management policies
• Ability to perform medical coding (ICD-10/ICD-9), medical billing, documentation review, and care plan coordination accurately
• Exceptional customer service skills with professional phone etiquette and effective communication in a fast-paced environment
• Office experience in a healthcare setting is preferred; familiarity with clinical confidentiality policies is essential
• Capable of multitasking with strong organizational skills; ability to handle clerical tasks such as filing, typing (including 10 key), and managing medical records efficiently

Join us in making a difference by providing compassionate care while supporting the administrative backbone of our dental practice. We value energetic team players who are committed to excellence in both clinical assistance and patient service!

Pay: $15.00 - $18.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Bilingual • Patient comfort • In-person patient registration • Medical procedure preparation • Patient scheduling systems • Dental office • Medicare • Preparing dental treatment areas • Medical procedure assistance • Phone communication • Dental receptionist • Operations coordination • Greeting customers • Dental insurance • HIPAA • Assisting with diagnostic tests and procedures • Full-time • Greeting dental patients • Care documentation • Assisting medical staff • Medical coding experience in outpatient clinics • Administrative experience • Medicaid health insurance • Clinical data entry • Medicare regulations • Electronic health record (EHR) management for billing and coding • Dental x-ray • Medical billing and coding communication with insurance companies • Medical record retrieval • Desktop applications • Health information regulatory compliance • Document review • Organizational skills • Medicaid regulations • Medical claims submission • Medicaid • Insurance provider collaboration • Typing • Clerical experience • Productivity software • 10 key typing • In-person • Handling patient inquiries • Clinical confidentiality policies • Claims documentation management • Managing patient records • Care coordination • Medical terminology • Communication skills • Patient scheduling via phone • Entry level • File organization • Office phone management • Quality data entry • Documentation reviews • Dental clinic experience • Office record organization • Customer data entry