Dental Patient Coordinator - 3 years exp

Patient Coordinator

Park Place Dental Group | Full-Time

Help patients understand their care—and feel confident taking the next step.

At Park Place Dental Group, a great patient experience goes beyond a friendly welcome. It means helping patients understand their recommended treatment, navigate financial questions, and feel supported along the way.

We’re looking for an experienced Patient Coordinator with a strong background in dental treatment plan presentation. You know how to turn a detailed treatment plan into a clear, comfortable conversation—and help patients move forward with care.

Since 2003, Park Place has invested in our patients, our people, and the technology that helps us care for both. You’ll join a supportive, family-friendly team that values kindness, ownership, and continued growth.

What You’ll Do

• Present treatment plans clearly, explaining the doctor’s recommendations, treatment sequence, estimated costs, and next steps.
• Help patients understand insurance estimates, out-of-pocket expenses, payment options, and available financing.
• Listen to patient concerns, answer questions within your role, and involve the clinical team when needed.
• Follow up thoughtfully on unscheduled treatment, helping patients work through barriers to care.
• Coordinate appointments with the clinical team to support treatment timing and scheduling needs.
• Document treatment discussions, financial arrangements, and follow-up accurately.
• Create a welcoming, organized experience from the first conversation through checkout.

What You’ll Bring

• Dental office experience and demonstrated experience presenting treatment plans are required.
• Strong knowledge of dental procedures, terminology, insurance benefits, and patient financial arrangements.
• Confidence discussing comprehensive treatment and costs with clarity, empathy, and professionalism.
• The ability to build trust and guide conversations without making patients feel pressured.
• Strong organization, attention to detail, and consistent follow-through.
• A dependable, self-motivated approach and a willingness to keep learning.
• Comfort using dental practice management software; Denticon experience is a plus.

Why You’ll Love It Here

• A supportive team that cares about patients and each other.
• Modern technology to support excellent care.
• Continuing education and professional development.
• Opportunities to grow across our multi-location dental group.
• A positive, family-friendly environment where your contributions matter.

The Perks

• Medical insurance and dental coverage.
• Paid time off.
• Retirement plan.
• Employee discounts.
• Opportunities for advancement.

If you’re skilled at presenting treatment and passionate about helping patients move forward with confidence, we’d love to meet you. Apply with your resume!

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 34.0 – 36.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan

Experience:

• Dental office: 1 year (Required)

Work Location: In person

Personal service client interaction documentation • Patient follow-up care • Dental office • Patient question and concern management • Dental care patient counseling • Post-session clinical documentation • Health savings account • Finance • Client rapport building • Greeting customers • Practice management software • Health insurance plan information • Patient management software • Full-time • Patient complaint handling • Mid-level • Health insurance • Medical scheduling • Dental insurance • 401(k) • One-on-one patient counseling • Dental terminology • Emotional support for patients • Presentation skills • Paid time off • Attention to detail • Dental office experience • Patient counseling • 401(k) matching • In-person • Employee discount • Patient education • Care coordination • Opportunities for advancement • Referral program • Retirement plan