Dental Front Office

About the Role
OPEN INTERVIEWS >>>> SEE BELOW

What You'll Do:

• Answer incoming calls promptly and professionally: you are the first impression of our practice
• Schedule, confirm, and manage patient appointments with precision and care
• Handle high call volumes while maintaining a calm, friendly, and helpful demeanor
• Collect and verify patient information accurately
• Coordinate with clinical staff to ensure seamless scheduling and patient flow
• Respond to voicemails, messages, and inquiries in a timely manner
• Proactively follow up with patients to reduce no-shows and keep the schedule full
• Maintain a tidy, welcoming front-desk environment

What We're Looking for:

• Exceptional phone communication skills — clear, warm, and professional every time
• Prior experience in customer service, hospitality, call centers, or a similar client-facing role
• Ability to multitask and stay organized in a high-volume environment
• Strong attention to detail: accuracy matters here
• A positive, can-do attitude and a genuine desire to help people
• Reliability and punctuality: our patients count on us, and we count on you
• Basic computer proficiency; experience with scheduling software is a plus
• Healthcare or medical office experience is helpful but not required — we will train the right person
• Minimum requirement: ability to convert at least 5 incoming calls into scheduled patient appointments per day

Our Interview Process

To respect everyone’s time and create a more efficient hiring experience, our interview process is designed to move quickly.

Please email your resume to [sign in to DentalPost to see current contact info]

INTERVIEW DATE: Open interviews on Thurs October 29th 3:00pm to 5:00pm (First come first served)