Dental Director

Job Summary:

The Dental Director is responsible for the leadership, oversight, and strategic direction of Hamilton Health Center’s Dental Department across multiple service locations. This role ensures the delivery of high-quality, patient-centered dental care while maintaining operational efficiency, regulatory compliance, and alignment with organizational goals.

The Dental Director plays a key leadership role in driving clinical excellence, expanding access to care, supporting provider performance, and advancing the organization’s mission within a Federally Qualified Health Center (FQHC) environment.

Benefits Offered:

Hamilton Health Center offers a comprehensive benefits package designed to support the health, well-being, and professional growth of our employees, including:

Medical, dental, and vision insurance
Employer-paid life insurance
Retirement plan with employer contribution
Generous Paid Time Off (PTO) and paid holidays
Employee Assistance Program (EAP)
Key Responsibilities:
Provide leadership, supervision, and oversight of all dental providers and clinical staff
Ensure delivery of high-quality, patient-centered dental services across all locations
Oversee clinical performance, peer review processes, and provider evaluations
Develop, implement, and maintain dental policies and procedures
Ensure compliance with Joint Commission, OSHA, and all regulatory standards
Collaborate with leadership on operational planning, staffing models, and patient flow optimization
Monitor productivity, performance metrics, and departmental outcomes
Partner with Finance and leadership to develop and manage departmental budgets
Support revenue cycle initiatives and departmental financial performance
Lead recruitment, onboarding, and development of dental staff in collaboration with Human Resources
Investigate and respond to patient complaints in accordance with organizational policy
Serve as Dental Radiation Safety Officer and ensure compliance with applicable regulations
Prepare reports, participate in leadership meetings, and support strategic initiatives
Provide direct patient care as needed, consistent with credentials and privileges
Qualifications:
Required:
Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited program
Active license to practice Dentistry in the Commonwealth of Pennsylvania
Board certification or eligibility through the American Dental Association
Minimum of three (3) to five (5) years of progressive leadership experience in a dental or clinical setting
Demonstrated experience managing clinical operations, staff performance, and compliance
Preferred:
Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare organization
Knowledge of Joint Commission standards and regulatory survey processes
Experience with budgeting, productivity metrics, and revenue cycle performance
Bilingual (Spanish)
Knowledge, Skills, and Abilities:
Strong knowledge of dental practice management and regulatory standards
Proven leadership, coaching, and conflict-resolution skills
Ability to manage multi-site operations and competing priorities
Strong analytical and organizational skills with the ability to utilize data for decision-making
Excellent written and verbal communication skills
Ability to maintain confidentiality in compliance with HIPAA
Demonstrated professionalism, sound judgment, and ethical decision-making
Physical & Work Requirements:
Travel between Hamilton Health Center locations required
Ability to sit or stand for extended periods
Ability to lift up to 15 pounds
Ability to bend, reach, stoop, and perform fine motor tasks

About Hamilton Health Center:

Hamilton Health Center is the only Federally Qualified Health Center (FQHC) in Dauphin County. We are committed to improving the health of Central Pennsylvania’s residents by delivering high-quality, respectful, and patient-centered health and related social services—regardless of health, economic, or insurance status. Our mission-driven team works collaboratively to promote access, prevention, education, and whole-person care.

EOE

Clinical staff performance evaluation • Employee onboarding • TJC • Financial operations • Clinical program budget management • Revenue cycle management • Report preparation • Staff performance monitoring • Direct patient care • Spanish • Dentistry • Staff supervision • Strategic management • Dental office • Patient flow optimization • Operations management • Clinical program policy development • Team supervision • Managing healthcare operations budgets • Community health center experience • 5 years • Safety regulations • Professional ethics • Dental License • Coaching • Paid holidays • Regulatory compliance • Workplace dispute resolution • Full-time • Patient complaint handling • Improving operational efficiency • Health insurance • Dental insurance • Doctor of Dental Medicine (DMD) • Team development • Hiring • Hospital radiation policies • Analysis skills • Professional development support • Paid time off • Clinical performance metrics • Decision making • Quality compliance management • Doctor of Dentistry • Healthcare practice operations management • Implementation of OSHA safety standards • Clinical staff recruitment • Ability to sit for extended periods • Data interpretation • Recruiting • Organizational skills • Doctor of Dental Surgery (DDS) • Interdisciplinary policy and procedure development experience • Data-driven problem-solving • Patient care leadership • Healthcare financial management • Employee assistance program • Healthcare regulatory compliance policy development • Healthcare policy development • Clinical team leadership • Vision insurance • Clinical confidentiality policies • Patient treatment • Senior level • Onboarding process management • Ability to stand for extended periods • Leadership • Communication skills • Staffing management • Policy Development • Operations planning • Life insurance • Retirement plan • Customer complaint resolution • Radiation protection measures