Dental Front Office

Anthem Endodontics is excited to share an employment opportunity for a friendly, professional, and ambitious part-time front office coordinator to join our dynamic team. The ideal candidate thrives in a high-energy environment, demonstrates exceptional customer service skills, and is committed to delivering outstanding patient care. This is a part-time position working 25-30 hours on a 4 day/week schedule.

Main Responsibilities:

• Greet patients and visitors in a professional, welcoming manner
• Schedule, confirm, and reschedule patient appointments efficiently and accurately
• Coordinate appointment reminders and follow-ups through verbal and written communication, including text messaging
• Verify dental insurance coverage and eligibility prior to appointments
• Taking and posting payments
• Obtain and document insurance authorizations and pre-certifications as needed
• Accurately input and maintain patient information in the practice management system
• Communicate clearly with patients regarding insurance benefits, coverage limitations, and financial responsibilities
• Collaborate with clinical staff to ensure smooth patient flow and scheduling efficiency
• Handle inbound calls, respond to inquiries, and assist patients with scheduling or billing-related questions
• Maintain confidentiality and compliance with HIPAA and all office policies and procedures
• Occasional delivery of marketing or other business materials to local dental offices

Requirements:

• Minimum of 1–2 years of experience in a dental front office or similar administrative role
• Proficiency in dental scheduling software and practice management systems (e.g., Dentrix, Eaglesoft, Open Dental)
• Strong knowledge of dental insurance plans, terminology, and verification processes
• Ability to verify patient insurance coverage and obtain pre-authorizations as required
• Excellent verbal and written communication skills, with a professional and courteous demeanor
• Detail-oriented with strong organizational and time management skills
• Ability to handle a fast-paced, high-energy environment while maintaining accuracy and efficiency
• Demonstrated commitment to delivering exceptional patient service and support
• High school diploma or equivalent; additional training or certification in dental office administration is a plus
• Bilingual skills a plus

We would love to meet you! If you feel that you are the right candidate for this position, please submit your resume.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Paid sick time
• Paid time off
• Uniform allowance

Experience:

• Dental receptionist: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Phoenix, AZ 85086 (Required)

Work Location: In person

Bilingual • Collaborate with healthcare professionals • Customer follow-ups • Health insurance authorizations • Phone inquiries • Patient scheduling systems • Dental office • Texting/chatbox tools • Interpersonal skills • Medical insurance coverage verification • Payment processing • Dental receptionist • Greeting customers • Health insurance customer support • Dental insurance • HIPAA • Full-time • Greeting dental patients • Mid-level • Medical scheduling • Administrative experience • High school diploma or GED • Dental insurance • Customer payment reminders • Dental terminology • Clinical data entry • Paid time off • Attention to detail • Dentrix • Eaglesoft • Uniform allowance • US work authorization • Health information regulatory compliance • Payment posting in medical billing systems • Day shift • Billing issue inquiries • In-person • Handling patient inquiries • 1 year • Clinical confidentiality policies • Managing patient records • Communication skills • Open Dental • Time management • Paid sick time