Front Office Staff

Midlothian Family Dentistry mission is to improve lives by providing superior dentistry with a compassionate patient experience. Our core values (improving lives, innovation, superior quality, leadership, innovation) guide our behavior, decisions, and actions, and serve as our cultural cornerstone. Our well recognized practice has been in the Midlothian, VA area for forty years and we have a reputation for offering caring and compassionate dentistry to a range of patients. Our experienced clinical team are thoroughly trained and tested on the latest innovations, so our patients can relax knowing they are receiving the best care possible. We look forward to you joining our team where you can work four-days a workweek alongside the best dentists and hygienist in the industry.

Responsibilities:
• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:
• High school diploma or equivalent required
• A minimum of two years of front office experience, preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred