Dental Insurance Coordinator and Biller

Bonita Family Dental is a family practice led by Dr. Sandhya Hegde. We’re looking for an experienced dental Billing/Insurance Coordinator to own our insurance billing from start to finish. If you like keeping A/R clean, winning appeals, and getting claims paid quickly, we’d love to meet you.

What you’ll do

Submit insurance claims daily and track them through our clearinghouse (eServices/eClaims)
Post insurance payments and EOBs, plus patient payments, and keep ledgers balanced
Trace outstanding claims and work aging reports until every claim is resolved
Appeal denied claims with narratives and x-ray attachments
Call patients about balances, explain their accounts clearly, and send monthly statements
Review clinical notes and day sheets daily so billing is accurate
Handle refund requests and credits
Set up and maintain direct EFT with carriers such as Delta Dental, Aetna and MetLife
Answer phones and help patients with billing questions
Flag coding issues and insurance trends to the doctor, and help with yearly PPO fee reviews

What we’re looking for

Dental insurance billing experience, including claims, EOB posting, A/R follow-up and appeals
Dentrix experience (strongly preferred)
Familiarity with CDT codes, primary and secondary insurance, and PPO plans
Organized, persistent with follow-up, and comfortable talking with patients about money
Bonus: experience with Dentrix, Weave & Dental Intel

Our goal: a zero-balance office, with claims paid within 30 days. You’ll have real ownership of that and a team that backs you up.

Benefits: [e.g., 401(k), PTO, paid holidays, health benefits]

To apply, send your resume with a short note about your dental billing experience to [email protected].