Front Office Staff

At Pelham Links, we utilize state-of-the-art techniques, modern technology in beautiful facilities, we meet our community’s needs with compassion and integrity. We have a kind-hearted, highly motivated team accomplishing our goals together, as we strive to serve our patients each and every day with enthusiasm and the highest standards of care. We are most proud when our patients compliment us by entrusting us with the care of their family and their friends.

Responsibilities:
• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:
• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred