Dental Front Office

About the Role
Established, busy dental practice in the South of Boston area is looking for an experienced front office coordinator. You will manage patient scheduling, insurance verification and claims, billing, accounts receivable and payable, treatment presentation, and payment plans. This is a hands-on role with no staff management. We’re looking for someone organized, reliable, and confident with patients and numbers, who wants a stable, long-term position with excellent pay.

What You'll Do
• Schedule patients and manage the daily calendar Check patients in and out and collect payments Verify insurance eligibility and benefits Submit insurance claims and follow up on unpaid claims Handle denials, appeals, and resubmissions Manage accounts receivable: patient balances, statements, collections Handle accounts payable: vendor invoices, supplies, lab bills Present treatment plans and explain costs and coverage Set up and manage payment plans and financing Answer phones, emails, and patient questions

What You'll Bring
Required: • 2+ years of dental front office experience Strong knowledge of dental insurance, claims, and billing Experience with dental practice management software Organized, detail-oriented, and reliable Professional and friendly with patients
Preferred: • Experience presenting treatment plans and financing (e.g., CareCredit) Accounts receivable and collections experience Experience in a busy multi-provider practice