Treatment Coordinator Dental Front Office

About the Role
Now Hiring: Dental Treatment Coordinator / Front Desk

Location: Naples, FL

We are a privately owned, growing dental practice seeking an experienced, friendly, organized, and motivated Dental Treatment Coordinator / Front Desk Receptionist to join our team.

The ideal candidate is personable, dependable, detail-oriented, and confident in presenting treatment plans, discussing financial arrangements, and collecting patient payments.

Key Responsibilities

• Confidently present dental treatment plans, explain recommended procedures, and discuss financial options with patients.
• Follow up with patients regarding unscheduled treatment and help them move forward with recommended care.
• Answer incoming phone calls, respond to patient inquiries, and schedule appointments.
• Manage patient check-in and check-out.
• Collect and accurately post patient payments.
• Coordinate treatment scheduling and maintain a productive appointment schedule.
• Confirm appointments and assist with daily front office operations.
• Provide excellent customer service and ensure a positive patient experience.

Please Note: Insurance verification is handled separately, allowing you to focus on treatment coordination, patient communication, scheduling, and front desk operations.

Required Qualifications

• Must have a strong understanding of dental terminology, procedures, and CDT dental codes.
• Must be able to confidently present treatment plans and clearly explain treatment costs and financial arrangements to patients.
• Must be comfortable requesting, collecting, and accurately posting patient payments.
• Previous dental front desk or treatment coordination experience required.
• Experience with patient financing and treatment scheduling.
• Strong communication, organizational, and multitasking skills.
• Professional, dependable, personable, and team-oriented.
• Knowledge of Open Dental is a plus.

What We Offer

• Competitive compensation based on experience.
• Friendly and supportive work environment.
• Privately owned, patient-centered practice.
• Opportunity for professional growth.

To Apply: Please submit your resume and a brief introduction outlining your dental experience.

We look forward to hearing from you!

What You'll Do
• collect money