Pediatric Dental Receptionist

Overview

We are seeking an experienced, highly organized, proactive, and self-motivated Dental Receptionist & Office Manager Assistant to join our team. This energetic role offers a fantastic opportunity to be the welcoming face of our clinic while supporting efficient office operations. You will play a vital part in creating a positive experience for young patients and their families, ensuring smooth scheduling, billing, and administrative workflows. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about healthcare support, this position is perfect for you!

Key Responsibilities

Front Desk & Patient Coordination

• Greet patients and families warmly, providing exceptional customer service at the front desk
• Answer phones, schedule appointments, and manage the daily schedule using Open Dental practice management software
• Confirm appointments, coordinate patient communications, and assist with check-in/check-out
• Maintain accurate patient records and ensure the front desk operates smoothly
• Handle phone communication with professionalism, including appointment confirmations and patient inquiries
• Manage communications with referring offices

Dental Insurance & Billing

• Assist Office Manager in verifying insurance eligibility and benefits, presenting estimates, collecting patient co-pays, and processing dental billing/collections accurately

Office Manager Support

• Assist the Office Manager with daily administrative tasks
• Help implement systems that improve efficiency, accountability, communication, and follow-through.
• Maintain an organized, professional and productive office environment

Qualifications & Skills

• One year of previous experience in a dental office is required
• Experience using Open Dental software is strongly preferred
• Knowledge of dental insurance, claims submission, payment posting, and insurance follow-up
• Excellent organziational skills and strong attention to detail
• Self-motivated, dependable, and able to work independently
• Strong problem-solving skills and the ability to take initiative
• Excellent communicaiton and interpersonal skills
• Professional, patient-focused, and committed to maintaining confidentiality

What We Offer

• A supportive and professional team environment
• An opportunity to contribute ideas and make a meaningful impact on office operations
• The ability to grow in dental administration and practice management
• Compensation based on experience and qualifications
• Our schedule starts earlier and ends earlier to get our team home to family
• Paid holidays, paid time off, 401k with match

Pay: $20.00 - $24.00 per hour

Expected hours: 24.0 – 36.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Experience:

• Dental receptionist: 1 year (Required)

Work Location: In person

Background check • In-person patient registration • Patient scheduling systems • Health insurance co-pays • Dental office • Patient question and concern management • Office activity coordination • Maintaining an organized workspace • Accounts receivable management • Phone communication • Payment processing • Dental receptionist • Operations coordination • Efficiency improvement • Paid holidays • Greeting customers • Dental insurance • Full-time • Greeting dental patients • Assisting medical staff • Mid-level • 401(k) • Medical records • Paid time off • Attention to detail • Healthcare privacy protection • US work authorization • Pediatrics • Payment posting in medical billing systems • Medical claims submission • Filing patient billing claims • 401(k) matching • In-person • 1 year • Managing patient records • Medical debt collection accounts • Communication skills • Patient scheduling via phone • Open Dental • Office phone management • Patient collections management • Office record organization